Their plant in Baglan, Neath Wales is 1 square mile in size and within their warehouses they experienced very poor mobile signal. The warehouses consist of steel structures and manufacturing machinery. Internal communications within the plant could only be conducted by a two-way radio or Wi-Fi calling, which wasn’t practical in all areas of the business. There was no mobile signal that could be used.
Due to the size of the business and the premises, staff needed to be able to keep in communication with each other. As a result of the poor signal, staff had to go outside to make or receive calls, making internal communication impractical.